Privacy Policy

Last updated: June 6, 2025

1. Introduction

Welcome to LinguaPlay ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

If you have questions or concerns, please contact us at support@shipstrace.com.

2. Information We Collect

We may collect the following types of information:

  • Account Information: Name and email address when you register.
  • Usage Data: Pages visited, games played, quiz scores, XP, streaks, and learning progress.
  • Device & Technical Data: Browser type, IP address, operating system, and referring URLs.
  • Communications: Messages you send us via the contact form.
  • Payment Information: Processed securely through third-party providers (Stripe, PayPal). We do not store card details.

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain the LinguaPlay platform.
  • Track and display your learning progress, XP, and streaks.
  • Process payments and manage subscriptions.
  • Send you educational updates and service notifications (you may opt out at any time).
  • Respond to your support requests and inquiries.
  • Improve our platform through analytics and usage patterns.
  • Comply with applicable legal obligations.

4. Sharing Your Information

We do not sell or rent your personal data. We may share it only with:

  • Service Providers: Trusted third parties who help us operate our platform (e.g., cloud hosting, analytics, payment processors).
  • Legal Requirements: When required by law or to protect our rights, users, or the public.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, user data may be transferred.

5. Cookies & Tracking

We use cookies and similar technologies to maintain your session, remember preferences (such as selected language), and analyze usage. You may disable cookies in your browser settings, though some features may not function properly.

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. You may request deletion of your account and data at any time by emailing support@shipstrace.com.

7. Children's Privacy

Our platform includes content for children under 13 (K–12 Courses, Bible Quiz for Kids). We collect only the minimum data necessary and do not use children's data for advertising. Parents or guardians may contact us to review or delete a child's data.

8. Security

We implement industry-standard security measures including HTTPS encryption, secure authentication, and access controls. However, no method of transmission over the internet is 100% secure.

9. Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal data, object to processing, or request data portability. To exercise these rights, contact us at support@shipstrace.com.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date.

Questions? Contact us at support@shipstrace.com